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Terms & Conditions

  1. About these Terms
    These Terms & Conditions govern your use of the Anksley Care and Support website. By accessing or using this website, you agree to these Terms & Conditions. If you do not agree with them, please do not use the website.
    These terms relate to use of the website only. They do not replace or form part of any separate care agreement, commissioning arrangement, service contract or other agreement relating to the provision of care and support services.
  1. About Anksley Care and Support
    This website is operated by Anksley Care and Support. The website provides information about our care and support services and enables visitors to contact us, make enquiries and, where available, submit applications or other information through online forms.
  1. Information about our services
    We aim to ensure that information on this website is clear and up to date. However, website content is provided for general information only and may be changed from time to time.
    Information on the website does not constitute medical, nursing, legal or other professional advice and should not be relied upon as a substitute for advice from an appropriately qualified professional.
    Descriptions of our services do not guarantee that a particular service, care package, staffing arrangement or level of support will be available or suitable for an individual. Care and support arrangements are subject to appropriate assessment, agreement, capacity, staffing and, where applicable, commissioning or funding arrangements.
  1. Enquiries and requests for care
    Submitting an enquiry, contact form, request for information or other communication through the website does not create a contract for care or oblige Anksley Care and Support to provide a service.
    Any care or support service will be subject to appropriate assessment and separate agreement before services commence.
  1. Use of the website
    You may use this website for lawful purposes only. You must not use the website in a way that is unlawful, fraudulent, harmful, disruptive or that may damage, disable or impair the website or interfere with another person’s use of it.
    You must not knowingly introduce viruses, malware or other harmful material, attempt to gain unauthorised access to the website or its systems, or misuse any forms or contact facilities provided through the website.
  1. Accuracy of information you provide
    Where you provide information through the website, you should take reasonable care to ensure that it is accurate and not misleading. Please do not use website forms to provide unnecessary confidential or sensitive information.
    If urgent medical attention is required, you should use the appropriate NHS or emergency service rather than relying on a website enquiry or contact form.
  1. Intellectual property
    Unless otherwise stated, the content of this website, including its text, branding, graphics, layout and other materials, is owned by or licensed to Anksley Care and Support and is protected by applicable intellectual property law.
    You may view and print reasonable extracts for your own personal, non-commercial use. You must not reproduce, republish, distribute, modify or commercially exploit website content without prior permission, except where permitted by law.
  1. Third-party websites and links
    This website may contain links to third-party websites or resources. These links are provided for convenience and information. Anksley Care and Support does not control third-party websites and is not responsible for their content, availability, security or privacy practices.
    The inclusion of a link does not necessarily mean that Anksley Care and Support endorses the third party, its website or its services.
  1. Website availability
    We aim to keep the website available and functioning properly but do not guarantee that it will always be available, uninterrupted or free from errors. We may suspend, withdraw, restrict or change all or part of the website where reasonably necessary, including for maintenance, security or operational reasons.
  1. Liability
    Nothing in these Terms & Conditions excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.
    To the extent permitted by law, Anksley Care and Support is not responsible for losses arising solely from reliance on general information published on the website where professional assessment or advice is required, or for loss caused by third-party websites or circumstances outside our reasonable control.
    These website terms do not limit any rights or remedies that a service user may have in relation to care or support actually provided by Anksley Care and Support.
  1. Privacy and cookies
    Our collection and use of personal information through the website is explained in our Privacy Policy. Our use of cookies and similar technologies is explained in our Cookie Policy. These documents should be read alongside these Terms & Conditions.
  1. Changes to the website and these Terms
    We may update the website and these Terms & Conditions from time to time. The version published on the website will apply from the date it is made available. You should check this page periodically if you wish to remain informed of any changes.
  1. Governing law
    These Terms & Conditions and any dispute or claim relating to use of this website are governed by the laws of England and Wales. The courts of England and Wales will have jurisdiction, subject to any rights you may have as a consumer to bring proceedings in another part of the United Kingdom where applicable.
  1. Contact us
    If you have a question about these Terms & Conditions or the website, please contact Anksley Care and Support at [email protected].

At Anksley Care, we believe every person, regardless of their age or abilities, deserves to live with dignity and independence. Our mission is simple yet profound: to provide exceptional care that allows our service users to fully exercise their rights as self-sufficient individuals.
Learn more about how we can support you or your loved one on the journey to greater independence and well-being. With Anksley Care, brighter days are just a call away.

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